All questions
All questions
Pick a pack or configure your own, pay via Stripe (card or SEPA), receive your file by email in less than 60 seconds.
You receive a ZIP containing 3 files: an XLSX (Excel/LibreOffice), a UTF-8 CSV (Mailchimp, Brevo, Mailjet) and a printable PDF with clickable emails, phones and websites (best opened in Chrome or Adobe Acrobat). Each contact includes name, email, phone, website, city, postal code, segment, and source.
Less than 60 seconds after Stripe payment confirmation.
The download link is valid for 7 days and allows 5 downloads.
Not in Phase 1 — each purchase is tied to your email. In Phase 2, a subscriber portal will be offered.
Yes. All our sources are governmental (data.education.gouv.fr, CNSA, IPA, etc.) or official public open data. 100% of delivered records contain an email verified at MX/DNS level (the domain actually accepts mail).
On each pack page, you see in real time the exact % of emails, phones, websites and postal addresses available. Calculated directly from the database, no hidden promises.
Our database is updated May 2026. New quarterly updates planned.
Our database is deduplicated on the name + postal code combination. Residual duplicates < 1%.
Yes. Legal basis: legitimate B2B interest for B2B commercial prospecting in France and EU. Each recipient retains a right of objection that you must respect.
1) Clearly identify your identity and commercial purpose, 2) include a functional opt-out link in every email, 3) immediately remove contacts who unsubscribe.
Yes, contact: dpo@livecontact.fr
If you appear in our database and wish not to be contacted anymore, write to dpo@livecontact.fr with your professional email. Removal within 7 days.
Pick a segment, a country, and optionally a region. The number of contacts and price display in real time.
Degressive pricing: €0.08/contact (≤500), €0.06/contact (500-2000), €0.04/contact (≥2000). Floor €29, ceiling €599.
Beyond 10,000 contacts or for complex combinations, contact us at contact@livecontact.fr for a personalized quote.
Credit card (Visa/Mastercard/Amex) and SEPA via Stripe.
A PDF invoice is automatically attached to the delivery email. You can also request a copy at contact@livecontact.fr.
No. LiveContact is under French VAT exemption (art. 293 B CGI, sole proprietor status). Displayed prices are final, what you pay. No VAT is charged or recoverable.
As data is digital and delivered immediately, no refund after delivery (article L221-28 French Consumer Code). To avoid disappointment, we display real coverage % before purchase and offer a free 20-contact test. You know exactly what you're buying.